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What is Telehealth?

On March 13 the Australian Government began allowing access under the Medicare Benefits Schedule to telehealth for many consultations between patients and their general practitioners, where patients of GP’s were required to self-isolate, or patients were considered vulnerable.

Amendments to Medicare are being implemented in a staged way, so eligibility criteria listed here may change. Info valid @ 23rd March 2020.


Telehealth provides you with the ability to book a phone appointment with an InstantScripts GP in the comfort of your own home. At the moment InstantScripts GPs are providing medical consults via the phone.

The prescription is then emailed to Taylors' pharmacy and the original is sent to us in the post.

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How much does a telehealth appointment cost?

Some patients are eligible for fully funded, bulk-billed consults.

To receive a telehealth appointment at no cost you will require your Medicare details to book.


Who is eligible for a Medicare rebate?

Anyone with a valid Medicare card is now eligible for a fully bulk billed consultation with a GP.


What if I’m not eligible for a medicare rebate?

If you are not eligible for a medicare rebate, but still want a telehealth appointment, you can still book an appointment at a cost of $55.


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