We ship all items using Australia Post.

Your Discount Chemist will refund and/or replace any damaged or faulty stock at no additional charge. We advise the customer to contact us to arrange this as some product manufacturers choose to deal with the customer directly.

All other items which have been ordered incorrectly by the customer or any unwanted products will be refunded the purchase amount minus the postage charge as long as the packaging is in its original condition and it is within 30 days of the purchase date. Additionally, any return postage charges will be the responsibility of the customer.

Proof of purchase such as a receipt is required for all returned items.

You assume any risk of loss, theft or damaged goods during transit – therefore we advise you to take out shipment registration of insurance with your postal carrier and that it is packed appropriately. Your Discount Chemist will not be responsible for parcels lost or damaged in transit if you choose not to insure.

It is advised to contact us directly via eBay messages regarding all returned and refundable items.

You may pay via any available eBay payment methods